Oculus Rift Shipment Delayed Due to Unexpected Component Shortage
Image courtesy of: Oculus
The consumer version of the Oculus Rift officially started shipping on March 28th, but many early customers who pre-ordered the $599 headset have yet to receive any shipment updates. In an email sent to customers by the Oculus Team, the company explained that an “unexpected component shortage” was to blame for the delay.
According to the email, in an effort to make up for the unexpected delay, Oculus will be “covering” the shipping and handling charges for all orders placed to date. CEO Brendan Iribe also acknowledged that the first shipment of Oculus Rift headsets to customers was falling behind schedule. “First set of Rifts are going out slower than we [originally] estimated, so we’re giving free shipping for all preorders, including international,” he posted via Twitter.
First set of Rifts are going out slower than we orig estimated, so we're giving free shipping for all pre-orders, including international.— Brendan Iribe (@brendaniribe) April 2, 2016
Oculus further stated the Rift virtual headsets and bundled accessories are shipping every day and that all customers should expect to see their shipment status updates on oculus.com by Tuesday, April 12.
Currently, Oculus has declined to comment further on what components were delaying deliveries. However, hopefully the team at Oculus is able to get a handle on the situation to meet the demands as soon as possible.